The 2018 Foodservice Employee Customer Study is the first time Y-Pulse® has conducted a national study on foodservice employees. The study surveyed 1,468 adults ages 18-34 who have worked in the foodservice industry to explore both their experiences at work and their experiences as foodservice customers. Respondents worked in various foodservice operations including delis, casual dining, high-volume feeding, fast casual and quick-service restaurants, and in both front and back of the house positions.
Read this study to learn more about:
- How current and former foodservice workers say their experiences at work have impacted their personal growth
- How foodservice workers’ experience in the industry impacts their decisions when dining out
- Which foodservice segment has the most fulfilled and satisfied employees